Privacy & Cookies Policy

DE TOFOLA NIG. LTD. is a bakery supplies distributor based in Otta, Ogun State, Nigeria. We supply bulk flour, sugar, oil, semolina, and other food products to bakeries, retailers, manufacturers, and bulk buyers across Nigeria.

This policy explains what information we collect when you visit our website, place an order through WhatsApp, or contact us directly — and how we handle that information responsibly.

We only collect information that is necessary to serve you. This may include:

• Your name — so we know who we are dealing with
• Phone number — to process and follow up on your order
• Email address — if you sign up for our newsletter or contact us by email
• Delivery address — only if you provide it for delivery purposes
• Order details — products ordered, quantities, and amounts paid

The information we collect is used only for the following purposes:

• Processing and managing your orders
• Following up on pending or delivered orders
• Communicating with you about promotions, deals, or product updates (only if you have opted in)
• Responding to enquiries and providing customer support
• Improving how we serve our customers

We do not sell, rent, or share your personal data with any third party for marketing purposes.

When you click Order Now or Claim Offer on our website, you are redirected to WhatsApp to complete your order directly with our team.

Any information you share with us via WhatsApp (your name, phone number, order details) may be stored internally by our team to manage and fulfil your order. We handle this information with care and confidentiality.

Cookies are small text files that websites store on your device to help them remember information about your visit — like what you clicked on or how long you stayed.

Does our website use cookies?

Our website currently uses minimal cookies. These may include:

• Session cookies — temporary files that expire when you close your browser. These help the website function normally.
• Analytics cookies — if we are using a tool like Google Analytics, it may place cookies to help us understand how visitors use our website (e.g. which pages are visited most).

We do not use cookies to track you across other websites or build advertising profiles. You can clear or disable cookies at any time through your browser settings, though this may affect some website features.

Our website may use the following third-party tools or services:

• Google Analytics — to understand how visitors use our website (page views, traffic sources, device types). Data collected is anonymous and aggregated.
• Google Fonts — to load typefaces for the website. Google may log font requests.
• Google Maps — to display our location on the contact section of our website.
• Brevo (formerly Sendinblue) — if you subscribe to our newsletter, your email may be stored with Brevo to send you updates.
• WhatsApp (Meta) — used for order communication as described in Section 4.

Each of these tools has its own privacy policy. We are not responsible for how they handle data on their platforms.

We take reasonable steps to keep your information safe. This includes:

• Storing customer data in a secure, password-protected system
• Limiting access to your data to only the staff who need it to serve you
• Not sharing your details with outside parties without your permission

Our website uses HTTPS encryption, which means data sent between your browser and our site is protected in transit.

While we do our best to protect your information, no system is 100% secure. If you have concerns about your data, please contact us directly.

You have the right to:

• Access — ask us what personal information we hold about you
• Correction — ask us to correct any information that is wrong or out of date
• Deletion — ask us to delete your information from our system
• Opt out — unsubscribe from our newsletter or marketing messages at any time

To exercise any of these rights, simply contact us using the details below. We will respond within a reasonable time.